「PACAIR」 range hoods carry a ten year parts only limited warranty to the original purchaser under proper normal residential use from the date of purchase. Defective components will either be repaired or replaced at our option. This warranty does not apply to light bulb, light covers, grease collection cups/tray and damaged resulting from accident, improper handling, installation operation, shipping damaged, abused, misuse, unauthorized repairs made or attempted, cosmetic repair, and/or use of the product in commercial service.

「PACAIR」Motor carry a limited life-time parts only warranty to the original purchaser.

「PACAIR」will not accept any returns after 30 days from date of purchase, or without proper proof of purchase, or if range hood has been installed or damaged.

Return Policy

Return Policy: No returns or exchanges shall be accepted without prior authorization. All returns or exchanges must be made within 30 days from the date of purchase with proper proof of purchase, and must be in original packaging. No returns shall be accepted if merchandises has been installed, damaged, or used. You may request authorization from our Customer Service. Customers are responsible for prepaying the shipping charges for all returned items. Upon receipt of the returned items, which must be in brand new condition, we will refund the original purchase price of those items, less shipping charges and taxes if applicable.

We reserve the right to charge a minimum 20% restocking fee. The customer shall be responsible for all charges incurred returning unwanted items as well as the freight charges for the original shipment and the freight charges for the returned items. Returned merchandise must be returned in original packaging as it was received. Prior to shipping the return, you must contact customer service for a return authorization number.

All merchandises showed hereon left PACAIR in first class condition. If received in damaged condition, please notify delivering carrier so that an inspection can be made and a claim filed with carriers.

For questions, please contact our customer service at 1-800-635-7888 or PacAirUs@SBCGlobal.net.